ITS updates Office 365 service
June 15, 2015
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»ΚΉΪΜεΣύβs Information Technology Services (ITS) continues to explore new features and functionality as part of its ongoing support for Office 365.
βWith the move to Office 365, weβve entered a new era of service delivery. Our team is constantly having discussions with units to enable continuous service changes and enhancements,β says Bo Wandschneider, Associate Vice-Principal (Information Technology Services) and Chief Information Officer.
Now that »ΚΉΪΜεΣύβs has transitioned to Office 365, the cloud-based collaborative suite, ITS is:
- Investigating the introduction of . This tool has the potential to help units and departments enhance collaboration and organize shared content.
- Examining the potential benefits of , a new product introduced by Microsoft earlier this year. ITS is determining how it could be used at »ΚΉΪΜεΣύβs and the implications for existing streaming services.
- Introducing , a new tool to help users organize their email inboxes. The tool learns which messages users typically regard as lower priority and moves them automatically to a new Clutter folder.
Cloud coming to Canada
ITS will take advantage of . The universityβs cloud-based collaborative suite of services will shift to one of two Microsoft data centres located in Ontario and Quebec.
βWe welcome this decision by Microsoft, which addresses the concerns a few members of the »ΚΉΪΜεΣύβs community expressed about data residing on servers outside of Canada,β Mr. Wandschneider says.
The change is expected to occur in 2016, and the impact on »ΚΉΪΜεΣύβs users will be minimal. ITS will provide advance notice to the »ΚΉΪΜεΣύβs community if temporary outages are required to facilitate the changeover.
More benefits for staff and faculty
ITS recently negotiated a new licence to allow , plus additional installs on mobile devices.
ITS has also created , which replaces Microsoft Lync. »ΚΉΪΜεΣύβs users will be able to expand their collaboration network to communicate both inside and outside the institution using the instant messaging and collaboration platform. Staff and faculty will not lose any features or functionality. The tool could also further support teaching and learning activities at »ΚΉΪΜεΣύβs, according to Mr. Wandschneider.