If you are concerned about a student:
Campus community members are encouraged to when they become aware of, or are concerned about, a student’s wellbeing or academic progress.
Care referrals are encouraged for concerns such as:
- The student shows signs or expresses a desire to harm themselves or others.
- Significant or rapid changes in behaviour.
- Decrease in academic performance.
Campus community members are encouraged to reach out directly to the student if they believe the student needs support. Sometimes a student may only need to be directed to the appropriate resources. If you aren’t sure exactly what to do or need more guidance, refer to the Supporting Students in Distress page.
What happens once you refer a student to Care?
Once a Care referral has been received, the Support Services Coordinator will determine the best way to reach out to the student. They will then discuss the concern with the student and offer to connect them with relevant resources. Students displaying behaviors that pose significant safety concerns will be elevated to the Assessment and Care Team (ACT) for review. With the students’ consent Care may reach back out to the individual who made the referral to provide an update on the student.
Early intervention
Even if you are unsure that a student is experiencing difficulties, you are still encouraged to make a Care referral. Early intervention can help address issues before they escalate. Minor Care referrals received regarding the same student from a variety of sources can indicate a greater need for support.
Urgent issues or dangerous behaviour
If you believe the student is at risk of imminent harm to themselves or others, call 911 or the Emergency Response Centre at 613-533-6000 ext. 36111.